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LINE 1 -new newsletter (previously called LIMP)

Published on 19/12/2005 11:12:55


roger foord associates – London and Global Insurance Systems Solutions, Marketing and PR

 

107 Leadenhall Street, London EC3A 4AH

Tel: 020-7891-2701 Mobile: 07710-479070

e-mail: info@rogerfoord.com web: www.rogerfoord.com

 

23rd October 2005

 

New Name for Newsletter - LINE

 

I have found this funny, sad and strange but readers recently have been telling me that they have not been receiving any newsletters from me but they have received my other news items.

Having looked into it, technologically, I have found that some e-mail control systems, which try to avoid the receipt of dodgy material, consider the name of my newsletter as possibly something to be avoided.

I have therefore decided, to avoid offence and to ensure that my newsletter gets to everybody, to change its name to LINE, London Insurance News and Editorial.  

Therefore, welcome to the first edition of LINE. (Past issues of the previous newsletter and my published articles can be found on the ‘news’ section of my website www.rogerfoord.com).  

Several readers were kind enough to respond to my ‘Kinnect – a Personal View’ and I have registered their views also on my website under ‘News’.

If you have any personal views let me know and I will express them to my members, anonymously if that is the best solution. Just reply to info@rogerfoord.com.

 

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In this issue:

 

* welcome to new members

* Leaving the ship at Nelson’s finest hour!  

* ACORD conference – a good event

* FSA – revisit their stranglehold!

* BPR – where are the results?

* A Free Breakfast with Roy Laker and myself

* XIS conference - join up now, only 22 days to go

 

……..and finally about Lord Admiral Nelson

  

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Welcome to New Members:

 

Sarah Goddard of DIMA (Ireland)      Paul Webster

Hamid Alijani of Dana-insurance      Tom White of Xchanging

Alan Folkard                         Harry Bates of Glotel

Amechi Howe of Red10                 Ramamon Rabe

Derick Montaque of Marsh             Morteza Behbehani

Paul Castagna of CRtechnology        Aditya Tuli

Victoria Duran Vicky                 Paul Gilbert of HP

David Burton of Alea Group           Raj Panesar

Norman Cullis of Alexander Forbes    Peter Cave

Mark Summers of Offshoresoftwaremanagement

Gordon Rae of Premium Advice         Liam Vaughan of Insurance Times

Puneet Bharal of ACORD               Christian McIntosh of Folgate

Elaine Morley of Knowledge Center    

Justin Balcombe of Steria            Alison Payne of Xchanging

Gary Watson of lmits                 Yawar Murad of GE

Mark Duff of Tri Systems             Sharon McMahon of GPMDev

Owen McGuire of HWS ltd              Elaine Nutton of Lloyd’s

Russell Dyke of Steria               David White

James Maudsley of WildNet            Sarah Cox

Rick Gilman, Ron Dudley and Drew Bolton of ACORD

John Tong                            Magdalena Bulik of Poczta

George Georghiou of Compuware    

 

 

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Leaving the Ship at Nelson’s finest hour!

 

The changes and resignations of management in the Lloyd’s community have been quite startling. But do they have any connection.

My personal angle has always been technology and the five year pain and anguish created by Lloyds.com/ Project Blue Mountain/ Kinnect which  many have taken a big interest in.The history of technology solutions in the London market has been that many have tried but have found to be  lacking.

Recent moves to remove the latest management from the project (Iain Saville) and the previous incumbent Ashok Gupta, have only served to question who is really in control of the project.

The latest incumbents: Stephen Haasz and Mark Dawson, might have the view that they also do not want to be set adrift by the real problems nor do they want to be the latest’ patsies’ to be dropped into the abyss. However they have made it clear that they have a new view as to what is probably a good idea, if it can actually be made to work. They have already started well by focussing on the business system, closing the US office and discarding some of the exaggerated PR.

The new Lloyd’s CEO will be crucial to Kinnect’s success, especially in the way that it can divest itself of the uncontrolled past regarding cost, requirements and technology platform.

However, will the current Kinnect incumbents sit easily in the job until somebody questions and quantifies the errors of the past and who is/was responsible?

 

***********************************************************************ACORD Conference

 

This was the latest move by ACORD, the global standards body, to embrace the London market. They know that they have a hard task to move London systems into the global standards accepted in the US market, as there has always been a good EDI standard in London for the brokers and company market, however there is plenty of market support for them.

 

The conference which attracted 600 registered delegates had many useful  sessions, most of which were attended by at least 250 people. Unlike the previous privately run IT conferences the exhibitors were also pleasantly surprised by the attendees and also the quality of visitors to their stands.

The keynote speech was given by the CEO of Lloyd’s who, of course, had just resigned from his position and was therefore unable to accept questions. Shame! What personally amused me was his opening line which was a quote from a Charles Roxburgh of McKinsey’s who had evidently said “that the London market was full of talent, which must be kept at all costs!”

The Xchanging speech, given by the new CEO Roger Townsend, did give some positive pointers towards the bureau role in the market. More of this presumably at his own conference in November (see below).

The overall opinion of the conference sessions seemed still to be that IT solutions in the market are ‘ banging their head against a brick wall’ and the appetite for change is apparanetly still not evident.

The question which was most asked centred around the apparent collapse of the Accounting and Settlement project, it did appear that there was a lot of looking at the floor by the various panel members when this particular question was raised.

 

Details of the presentations etc. will be available at the ACORD website: www.acord.org or you can contact the London office on 020-7617-6400

 

PS

 

Roy Laker, currently running the LMP project, will be joining ACORD in December to run the London office. 

 

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FSA – revisit the timing for Contract Certainty – they won’t mind!

 

Nick Prettejohn, the outgoing Lloyd’s CEO, has promised the FSA that the Lloyd’s market will be up to speed with John Tiner’s requirements for contract clarity by the end of 2006. With Mr Prettejohn’s departure and the obvious unlikelihood that any IT project will sort out the detail (Mr Prettejohn has noted several times that ‘it is all down to hearts and minds’ )that it now rests with the market to provide a manual system to satisfy the FSA. 

A three hundred year institution which, to be honest is not too bad, is now out on a limb with the regulators who might think that they have the market by the tail because of Mr Prettejohns commitment on its behalf.

The whole effort, although basically common sense, could be a disaster and get in the way of real business next year. However it might require the major players in the market to get together and put a gentle brake on the FSA, but prove that at least a start has been made, which it has.

I don’t believe that the London market is a group of people trying to upset their clients.Ruin a broker or underwriters bonus and they will do anything!

 

The Contract Certainty Code of Practice drawn up for the market is:

 

1) Brokers must provide submissions that satisfy the contract certainty definition and checklist to obtain firm quotes and place firm orders

2) Each insurer will be satisfied that the submission meets the above criteria before formally committing

3) Brokers must notify client of all terms etc and obtain their agreement before inception      

4) Brokers to have the signed lines available within 30 days of inception or by inception if asked to

5) There can be no post inception over placing

6) Post inception changes must be processed as endorsements

7) All evidence of cover and security must be issued within 30 days of inception

 

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Business Process Review – Where are the results?

 

Along with many others, I have seen the presentations of the BPR group over the past twelve months. The presentations seem to have gone from two to many power-point slides with bullet points on each.

As far as I can see the list gets longer but nothing drops off the end, as completed.

At the recent ACORD conference the people monitoring the market’s responses to the changes were presented and I don’t think I am alone in being surprised at the numbers involved.

What is the cost? Where is it going? Is there a finite date for the completion?

I presume the whole project is accounted for.

Andy Brookes of the BPR team will be presenting at the Xchanging conference on the whole process(see below).

 

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Business and Decision – Roy Laker and Myself – a free breakfast

 

THE GREAT BREAKFAST DEBATE Tuesday 29th November 2005

 

Roy Laker and I will be debating, after a full English Breakfast, ‘Is Information Technology an Impediment or an Enabler in the London Market’.

 

Business and Decision, the London based IT consultancy, would like you to join them at Balls Brothers,

Lime Street
at 8.30 for registration. The whole event will be over by 10.00

 

To attend please call Wendy Dent on 017270838088 or e-mail wdent@businessdecision.co.uk

 

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XIS Conference

 

The Annual Xchanging Insurance Market Conference 2005 will be held on 16 – 17 November at the De Vere Grand Hotel, Brighton.Further information can be found at www.xchanging.com or you can e-mail Jason.Shirley@xchanging.com. The format for the event is:

16th November

* Registration from 12.00 

* 13.15 First breakout session

*14.00 Welcome and Sir Laurie Magnus, Chairman, XIS

Market speakers during the afternoon include Grahame Millwater, CEO of Willis Re and Dave Matcham CEO of the IUA

17th November Market speakers include the CEO of Hiscox, Julian James of Lloyd’s and Tim Carroll of GE Insurance Solutions. A panel session of market players is at 15.45.

The conference finishes with a Gala Dinner with guest speaker Clive Anderson.

 

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..............and finally

 

About Nelson

 

He was short and pale, hence his ship’s mirror which made him look taller and also slightly tanned. The mirror is on the wall in the Senior Dining Room on the executive floor at Lloyd’s.

 

Sent to sea aged 12, he soon found that although he loved the ships and the sea, he would always suffer from terrible seasickness all of his life.

 

He lost his eye while doing joint operations with the army ashore at Calvi where he was wounded in the face, costing him the sight of his right eye (although the eye itself was not disfigured and he didn’t need a patch).

 

He lost his arm when he undertook an ambitious plan to capture a treasure ship supposedly anchored at Santa Cruz de Tenerife in the Canary Islands. This ill-conceived and tactically meaningless campaign concluded with him badly wounded while storming the mole of Santa Cruz, his right arm so badly mangled that it could not be saved.

 

He used his blind eye to good effect at the Battle of Copenhagen, in which he created naval history. Midway through the battle Sir Hyde Parker, his Commander, lost his nerve and sent out the recall signal.

Nelson, knowing that this was no time to flee, put his blind eye to good use by putting his telescope to it and saying, "I really don't see the signal." Sticking out the fight, he crushed the Danish fleet.

 

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